Privacy Policy

At Acharya Chahat, we are committed to protecting your privacy and safeguarding your personal information in accordance with Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, website, or engage with us through any channel. By using our website, booking consultations, or engaging with our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services. This policy applies to all services offered by Acharya Chahat, including but not limited to astrological consultations, Vedic rituals, Vastu consultations, numerology readings, tarot readings, and related spiritual services. We reserve the right to update this Privacy Policy at any time. The updated version will be posted on our website with the revision date. Your continued use of our services after changes constitutes acceptance of the updated policy. Last Updated: January 21, 2026

Payments for our services are processed securely via Razorpay. When you make a payment, your relevant information (such as name, contact details, and payment method) may be shared with Razorpay for the purpose of payment processing, fraud prevention, and compliance with applicable laws. Please refer to Razorpay's privacy policy for details on their data handling practices.

Personal Information: When you book a consultation or use our services, we may collect the following personal information: • Full Name • Email Address • Phone Number • Date of Birth • Time of Birth • Place of Birth • Mailing Address • Gender Payment Information: • Payment method details (UPI, Net Banking, Credit/Debit Cards, Razorpay) • All payments processed through secure payment gateways • Billing address • Transaction history • GST information (if applicable) Technical Information: • IP Address • Browser type and version • Device information • Cookies and similar tracking technologies • Website usage data and analytics Consultation Information: • Questions and concerns discussed during consultations • Notes and observations made during sessions • Remedies and recommendations provided • Communication records (emails, messages, call recordings with consent) Optional Information: • Profile photograph (if provided) • Family information (if relevant to consultation) • Previous consultation history • Feedback and testimonials (with your permission) We collect this information through: • Direct interactions (booking forms, emails, phone calls) • Automated technologies (cookies, analytics tools) • Third-party sources (payment processors, social media platforms with your permission)

We use your personal information for the following purposes: Service Delivery: • Providing astrological consultations and readings • Preparing birth charts and astrological analyses • Scheduling and managing appointments • Performing Vedic rituals and yagyas on your behalf • Sending consultation summaries and recommendations Communication: • Responding to your inquiries and requests • Sending appointment reminders and confirmations • Providing customer support • Sharing important service updates • Sending newsletters and educational content (with your consent) Business Operations: • Processing payments and maintaining financial records • Preventing fraud and ensuring security • Improving our services and website functionality • Conducting research and analysis to enhance service quality • Complying with legal obligations Marketing (with your consent): • Sending promotional offers and special discounts • Sharing relevant content and articles • Informing you about new services • Conducting surveys and gathering feedback We will NOT use your information for: • Selling or renting your data to third parties • Sending unsolicited spam messages • Sharing your consultation details with others without permission • Any purposes not disclosed in this policy

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances: Service Providers: • Payment processors for transaction handling • Email service providers for communication • Cloud storage providers for data backup • Analytics providers to improve our services (All third-party service providers are contractually obligated to protect your data) Legal Requirements: • When required by law, regulation, or legal process • To comply with government requests • To protect our rights, property, or safety • To prevent fraud or illegal activities • In response to court orders or subpoenas Business Transfers: • In case of merger, acquisition, or sale of assets • During business restructuring (In such cases, the acquiring entity will be bound by this Privacy Policy) With Your Consent: • Testimonials and reviews (only with explicit permission) • Referrals to other practitioners (with your approval) • Sharing success stories (anonymized or with consent) Aggregate Data: We may share anonymized, aggregate statistical data that does not identify you personally for research, marketing, or analytical purposes. What We Never Share: • Your specific consultation details • Your birth chart readings • Personal questions or concerns discussed • Payment information (beyond what's needed for processing) • Any sensitive personal information without consent

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Technical Safeguards: • SSL/TLS encryption for data transmission • Secure servers with firewall protection • Encrypted data storage • Regular security audits and updates • Access controls and authentication mechanisms Organizational Safeguards: • Limited access to personal information (only authorized personnel) • Confidentiality agreements with employees and contractors • Regular staff training on data protection • Incident response procedures • Secure disposal of physical and electronic records Payment Security: • We do not store complete credit/debit card information • Payment processing through PCI-DSS compliant gateways • Tokenization of payment data • Two-factor authentication for transactions Physical Security: • Secure office premises • Locked filing systems for physical records • Restricted access to consultation rooms • Secure disposal of printed materials While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures. In Case of Data Breach: If a security breach occurs that may affect your information, we will: • Notify you promptly • Inform relevant authorities as required by law • Take immediate steps to mitigate the breach • Provide guidance on protective measures you can take

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention Periods: Active Clients: • Personal and consultation information: Duration of service relationship plus 3 years • Payment records: 7 years (for tax and accounting purposes) • Communication records: 2 years Inactive Clients: • Basic contact information: 5 years from last interaction • Consultation history: 7 years for reference and follow-up • Marketing communications: Until you unsubscribe Legal Requirements: • Financial records: As required by tax and accounting laws • Legal documents: As required by applicable regulations After Retention Period: Once the retention period expires, we will: • Securely delete or anonymize your personal information • Remove data from active systems and backups • Destroy physical records through secure methods Exceptions: We may retain information longer if: • Required by law or regulation • Needed for legal proceedings • Necessary to protect our rights or safety • You request extended retention for continued service You may request early deletion of your data (subject to legal requirements). See "Your Rights" section for details.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve functionality. Types of Cookies We Use: Essential Cookies: • Required for website functionality • Enable basic features like page navigation • Cannot be disabled without affecting site performance Performance Cookies: • Collect anonymous usage data • Help us understand how visitors interact with our site • Enable us to improve website performance Functional Cookies: • Remember your preferences and settings • Provide personalized features • Enhance your user experience Analytics Cookies: • Google Analytics and similar tools • Track visitor behavior and demographics • Help us optimize content and marketing Marketing Cookies (with consent): • Remember your interests • Deliver relevant advertisements • Track marketing campaign effectiveness Third-Party Cookies: Some cookies may be set by third-party services we use (e.g., payment processors, social media plugins, video embeds). These are governed by the respective third-party privacy policies. Managing Cookies: You can control cookies through: • Browser settings (accept, reject, or delete cookies) • Our cookie consent banner • Opt-out tools provided by third parties Note: Disabling essential cookies may affect website functionality. Do Not Track: Our website does not currently respond to "Do Not Track" signals from browsers.

You have certain rights regarding your personal information. We are committed to honoring these rights. Access Rights: • Request a copy of your personal information • View your consultation history and records • Obtain details about how we use your data Correction Rights: • Update incorrect or outdated information • Correct errors in your records • Modify your contact preferences Deletion Rights: • Request deletion of your personal information • Exercise your "right to be forgotten" (Subject to legal retention requirements) Restriction Rights: • Limit how we use your information • Object to certain processing activities • Restrict access to your data Data Portability: • Receive your data in a structured, machine-readable format • Transfer your data to another service provider Consent Withdrawal: • Withdraw consent for marketing communications at any time • Opt-out of non-essential data processing • Unsubscribe from newsletters and promotional emails Objection Rights: • Object to data processing for marketing purposes • Challenge automated decision-making • Dispute data accuracy How to Exercise Your Rights: Email: iacharyachahat8@gmail.com Phone: +91-8390375196 Written Request: Gulabpura, Rajasthan, India We will respond to your request within 30 days. Some requests may require identity verification to protect your privacy. Limitations: Certain rights may be limited by: • Legal obligations • Legitimate business interests • Protection of others' rights • Active legal proceedings

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent. Age Verification: • All service users must be 18+ years old • Parental consent required for consultations involving minors • Age verification may be requested during booking Consultations for Minors: When providing services for individuals under 18: • Parent or legal guardian must provide consent • Guardian must be present during consultation • Birth information must be provided by parent/guardian • Payment must be made by an adult • All communications will be with the parent/guardian Parental Rights: Parents/guardians have the right to: • Access their child's information • Request correction or deletion • Withdraw consent at any time • Receive copies of consultation records If We Discover Unauthorized Minor Data: If we become aware that we have collected information from a child under 18 without parental consent: • We will delete the information immediately • We will notify the parent/guardian if contact information is available • We will take steps to prevent future unauthorized access Parents' Responsibility: Parents should monitor their children's online activities and ensure they do not provide personal information without permission.

Our primary operations are based in India. However, your information may be transferred to and processed in other countries where our service providers operate. Data Transfer Practices: • Data may be stored on servers located outside India • Service providers may be located in different jurisdictions • We ensure adequate protection regardless of location Protections for International Transfers: • Contractual agreements with service providers • Compliance with applicable data protection laws • Standard contractual clauses where required • Adequate security measures in all locations Countries We May Transfer Data To: • United States (cloud services) • European Union (analytics tools) • Other jurisdictions with adequate protection Your Rights: Even when data is transferred internationally, you retain all rights described in this Privacy Policy. If you are located outside India: • Your information will be treated in accordance with this policy • Additional local privacy laws may apply • Contact us for specific information about data transfers Data Protection Standards: We only work with service providers who maintain adequate data protection standards and comply with applicable regulations.

Our website may contain links to third-party websites, services, or plugins. This Privacy Policy does not cover these external sites. Third-Party Services We Use: • Payment gateways (for transaction processing) • Social media platforms (Facebook, Instagram, YouTube, WhatsApp) • Google services (Analytics, Maps, Calendar) • Email service providers • Cloud storage solutions • Video conferencing platforms What This Means: • Third-party sites have their own privacy policies • We are not responsible for their data practices • We encourage you to review their policies • Your interactions with third parties are governed by their terms Social Media: When you interact with our social media pages: • Your activity is subject to the social platform's privacy policy • We may see publicly available information • Comments and messages may be visible to others Payment Processors: • We use secure, PCI-compliant payment gateways • Your payment information is handled by these processors • We receive only transaction confirmations, not full card details Embedded Content: • Videos, maps, or other embedded content may set their own cookies • These are governed by the provider's privacy policy External Links: We are not responsible for: • Content on external websites • Privacy practices of third parties • Products or services offered by others • Security of third-party platforms Due Diligence: We carefully select third-party providers who maintain strong privacy and security standards, but cannot control their practices entirely.

We comply with all applicable Indian laws and regulations regarding data protection and privacy. Information Technology Act, 2000: We adhere to the provisions of the IT Act, 2000, which governs electronic commerce, digital signatures, and cybersecurity in India. IT Rules, 2011 (Sensitive Personal Data): We follow the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 for handling sensitive personal data, which includes: • Passwords and financial information • Physical, physiological, and mental health conditions • Sexual orientation • Medical records and history • Biometric information Your Rights Under Indian Law: • Right to access your personal information • Right to correct or update inaccurate data • Right to withdraw consent (for non-essential processing) • Right to request deletion of data (subject to legal obligations) • Right to grievance redressal Data Localization: Sensitive personal information is stored on servers located in India or with service providers who comply with Indian data protection standards. Grievance Officer: As per IT Rules, 2011, we have appointed a Grievance Officer to address your privacy concerns: Name: Acharya Chahat Email: acharyachahat8@gmail.com Phone: +91-8390375196 Address: Gulabpura, Rajasthan, India Response Time: Within 30 days of receiving complaint Jurisdiction: This Privacy Policy is governed by Indian law, and any disputes will be subject to the exclusive jurisdiction of courts in Rajasthan, India. Government Requests: We may disclose information when required by Indian law enforcement agencies, courts, or regulatory authorities under proper legal process.

Our services are primarily intended for users in India. If you are accessing our services from outside India, please note: Data Transfer: • Your information may be transferred to and stored in India • By using our services, you consent to this transfer • We ensure appropriate security measures for data protection Applicable Laws: • Our services are governed by Indian law • We comply with Indian data protection standards • Local laws in your country may also apply European Users (GDPR): If you are in the European Economic Area: • We process data based on consent, contract, or legitimate interests • You have rights to access, rectify, erase, and port your data • You may lodge complaints with your local data protection authority • Contact us at acharyachahat8@gmail.com for GDPR inquiries Other Jurisdictions: • We make reasonable efforts to protect data regardless of location • Your local privacy laws may provide additional rights • Contact us to exercise any applicable rights Currency and Payments: • All prices are in Indian Rupees (INR) • International payments accepted through secure gateways • Additional charges may apply for international transactions Time Zone: • All appointments and communications are in Indian Standard Time (IST) • Business hours: Monday-Saturday, 11:30 AM - 6:30 PM IST

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When We Update: • To comply with new laws or regulations • To reflect changes in our services • To improve clarity or transparency • To address new privacy concerns • To enhance security measures How We Notify You: • Updated policy posted on our website with revision date • Email notification for significant changes • Notice on our website or during login • Pop-up or banner notification for material changes Material Changes: If we make material changes that significantly affect your privacy rights: • We will provide prominent notice • We may request renewed consent • You will have the option to review before agreeing • We may provide a grace period for review Your Responsibility: • Review the Privacy Policy periodically • Check the "Last Updated" date • Contact us with questions about changes • Stop using services if you disagree with updates Effective Date: Changes become effective: • Immediately for minor clarifications • 30 days after posting for significant changes • Upon your acceptance for material changes requiring consent Version History: Previous versions of this Privacy Policy are available upon request for your reference. Continued Use: Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Primary Contact: Email: acharyachahat8@gmail.com Phone: +91-8390375196 Address: Gulabpura, Rajasthan, India Business Hours: Monday - Friday: 11:30 AM TO 6:30 PM IST Saturday - 12:00 AM TO 5:30 PM IST Sunday: By Appointment Only For Privacy-Specific Inquiries: Include "Privacy Inquiry" in your email subject line for faster processing. Response Time: • We aim to respond within 24-48 hours • Complex requests may take up to 30 days • We will acknowledge receipt of your inquiry promptly What to Include in Your Request: • Your full name • Contact information • Nature of your request • Specific details about your concern • Any relevant account or consultation information Identity Verification: For security purposes, we may request information to verify your identity before processing certain requests. Complaints: If you believe we have not addressed your privacy concerns adequately, you may: • Escalate within our organization • Contact relevant data protection authorities • Seek legal counsel if necessary We Value Your Privacy: Your trust is important to us. We are committed to addressing all privacy concerns professionally and promptly. Feedback Welcome: We appreciate feedback on our privacy practices and continuously strive to improve our data protection measures.